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The team behind it

Video of our experts talking about the Tool.

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A new tool to help you make the most of consultation time with your eczema patients

The TalkingEczema tool has been developed and tested by dermatology experts to help your eczema patients feel more in control of their skin by making the most of their consultation time with you. The Tool will help facilitate more open and focused discussion, enabling you to quickly identify how well each patient is managing their condition, in terms of the physical and psychological impact of their eczema. Together with your patient, you can then address their individual needs and priorities. The Tool is suitable for use in both primary and secondary care.

How it can help

We know your time is stretched and there’s a limit to what can be done in a short consultation. With the goal of improving the quality of life for people with eczema, we’ve created a simple tool that will help you:

  1. 1

    1 Quickly identify opportunities to help your patients better manage their eczema
  2. 2

    2 Make your consultations more tailored, meaningful and constructive
  3. 3

    3 Motivate your patients to feel more confident and able to manage their condition
  4. 4

    4 Deliver better outcomes, increasing satisfaction for you and your patients

How it works

The main components of the TalkingEczema tool are a 12-statement questionnaire and a results quadrant. The questionnaire can provide insights into: how eczema is effecting the patient, and how motivated or able they are to follow their treatment. The results from a patient’s completed questionnaire can easily be plotted onto the quadrant so you can quickly get a snapshot of their personal situation and tailor your discussion accordingly. The Tool has been designed to work within the time constraints of a typical consultation, with the patient completing the questionnaire beforehand, perhaps in the waiting room.

How it works graph

The team behind it

  • Watch our experts talk about the Tool
    Dr Tony Bewley,
    Consultant Dermatologist
  • Watch our experts talk about the Tool
    Julie Van Onselen,
    Dermatology nurse specialist
  • Watch our experts talk about the Tool
    Dr Brian Malcolm,
    GP with a special interest in dermatology
  • Watch our experts talk about the Tool
    Dr Reena Shah,
    Chartered Clinical Psychologist
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Patient
feedback

  • 67% said it helped them better communicate their personal experiences with eczema
  • 89% said it helped them consider options to improve how they manage their skin
  • 100% said they would recommend it to other eczema patients
67% said it helped them better communicate their personal experiences with eczema
89% said it helped them consider options to improve how they manage their skin
100% said they would recommend it to other eczema patients
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Healthcare
professional
feedback

  • "My patients, nurse practitioners and I found it very useful. The great thing is that it allows a much richer consultation, without using any more time, from which the patient feels heard, understood, informed and better able to follow the treatment regime."
    Dr Tony Bewley
  • "It lays the foundation for a much more effective consultation, using the short time available for each patient to focus on the issues highlighted by the Tool as most pertinent. It ensures a much more targeted use of time.
    Dr Brian Malcolm
"My patients, nurse practitioners and I found it very useful. The great thing is that it allows a much richer consultation, without using any more time, from which the patient feels heard, understood, informed and better able to follow the treatment regime."
Dr Tony Bewley
"It lays the foundation for a much more effective consultation, using the short time available for each patient to focus on the issues highlighted by the Tool as most pertinent. It ensures a much more targeted use of time.
Dr Brian Malcolm
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Quickstart Guide

Click the numbers to move through the different steps:

1

Identify your eczema patients who may benefit from the TalkingEczema tool. This is most likely to be those who are already booked in for a review consultation. 1

2

The questionnaire explores the impact that eczema has on their life and how happy they are with their current treatment and takes around 5 minutes to complete. 2

3

The results of the questionnaire can be simply plotted on a quadrant to provide you with a snapshot of how the patient is currently managing their condition. 3

4

Discuss the results of the questionnaire with your patient and agree a plan to better manage their eczema. 4

5

Your feedback is very important to us, so once you have used the Tool we would be grateful if you would complete and share a feedback form with us. 5

The overall goal is to help improve the quality of life for people with this eczema, which can be a massively debilitating condition.

Available resources

The following resources are available for you to order if you wish to put the TalkingEczema tool into practice:

  • Adult patient questionnaire
  • Parent/carer questionnaire
  • Results quadrant sheet
  • Introductory flyer
  • Quickstart guide
  • Interpreting the results quadrant guidance
  • Case study from Dr Tony Bewley
  • Case study from Dr Brian Malcolm
  • Case study from Julie Van Onselen

Request a starter pack

If you would like to use the TalkingEczema tool then simply fill in the details below and we will arrange for you to receive a comprehensive set of materials:
*please provide all required details
If you have any questions or queries, then feel free to contact the TalkingEczema tool team on email:
By submitting your request for materials, there is no obligation to grant the representative an interview on delivery of requested items.

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